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  • Home
  • Eco-Friendly Pet Products
    • Regular Subscription Scheme
    • Forever Paws Bam-Bam-Bones ® - Wishbone for Small Dogs
    • Forever Paws Bam-Bam-Bone ® XL Dog Chew Toy (18cm)
  • Forever Jewellery
  • Contact Us
  • Forever News
  • Merchant Policies
    • Terms & Conditions
    • Regular Subscription Scheme - Terms & Conditions
    • Product Safety
    • Refund Policy
    • Trademark Registration
    • Privacy-policy
  • Forever Views
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Refund Policy

​Refund Policy
Subject to these terms, we offer refunds on the purchase of goods but not on the provision of services. Our returns period lasts for 30 days after you receive any item. If 30 days have gone by since delivery of your purchase, unfortunately we can’t offer you a refund.
To be eligible to return an item for a refund, it must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Where items have been made or personalised for you, they are non-refundable unless defective. Please be sure to confirm all items prior to purchasing.
If you need to return an item, send us an email at our contact email address on this website and we will provide you with the address to return your items. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
When you are returning items, you should consider using a trackable shipping service or purchasing shipping insurance. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, other than for a faulty item, the cost of return shipping will be deducted from your refund. 
Website design Forever Paws Ltd®
Forever Paws Ltd® Company No. 10909288
Registered Office: Forever Paws Ltd
®, Forever Paws House, 2 Tewkesbury Close, Great Sutton, CH66 2WB, UNITED KINGDOM
Contact: +44 (0)7939 590 427
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  • Home
  • Eco-Friendly Pet Products
    • Regular Subscription Scheme
    • Forever Paws Bam-Bam-Bones ® - Wishbone for Small Dogs
    • Forever Paws Bam-Bam-Bone ® XL Dog Chew Toy (18cm)
  • Forever Jewellery
  • Contact Us
  • Forever News
  • Merchant Policies
    • Terms & Conditions
    • Regular Subscription Scheme - Terms & Conditions
    • Product Safety
    • Refund Policy
    • Trademark Registration
    • Privacy-policy
  • Forever Views